Privacy

PRIVACY POLICY

Last Updated: 3 April 2025

Hormone Harmony™ respects your privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe how to contact us about our privacy practices.

This Privacy Policy on online stores that sell Happy Mammoth beauty products, and from our personnel. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third-party retail locations is not provided to us and is not subject to this Privacy Policy.

If you are a California resident, our privacy practices comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”). An explanation of your rights under the CCPA can be found in Section 11.

If you are a resident of the European Economic Area (“EEA”) or the United Kingdom (“UK”), this Privacy Policy also outlines additional policies applicable to our collection and processing of your Personal Information, which can be found in Section 12. Non-EEA countries do not have the same data protection laws as the United Kingdom, Switzerland and EEA. We will, however, take steps to ensure that any transfer of Personal Information will be secure and complies with applicable data protection laws.

As our services evolve and we determine to use your Personal Information collected in other ways, we may from time to time amend this Privacy Policy. The effective date appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.

1. Information We Collect

We collect personal information that you enter on our Site or volunteer to us when you contact us. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.

For purposes of this Privacy Policy, “Personal Information” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). This can include your name, email address, phone number, birthdate, and other technical information which is described further in this Privacy Policy.

Happy Mammoth collects only that Personal Information that is relevant for the purposes for which the data is requested. You can visit our Site without telling us who you are or revealing any Personal Information.

If you visit the Site or are a Happy Mammoth customer, we may collect or may have collected the following categories of Personal Information about you. In some cases, the information we collect may fall within more than one category.

  • Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
  • Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.
  • Demographic information, such as your age, sex, and gender (some of which may be protected by applicable law).
  • Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.
  • Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address and billing address).
  • Online or network activity information, such as information about your visit to the Site, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and log file information, which includes, but may not be limited to, your browser type and version, operating system and platform, webpages you visit, and other electronic network activity.
  • Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your mobile device).
  • Health and medical information, such as digestive, hormone, physiological, psychological, and sleep concerns, diagnoses, medical reports and history.
  • User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey or quiz responses, and comments).
  • Inferences drawn from or created based on any of the information identified above.

We also collect Personal Information from contractors, and individuals working for our vendors and business partners. Happy Mammoth collects that Personal Information in the course of our business dealings from you or your employer in connection with the services you provide to Happy Mammoth, or when you apply to provide such services. When you or the company you work for interacts with Happy Mammoth, we collect the following types of Personal Information:

  • Contact information and personal identifiers, such as your name, address, email address, telephone number, driver’s license number, passport number, and any other information you provide relating to your work or to you personally.
  • Financial information, such as bank account information.
  • Professional information, such as your CV, resume, and employment history.
  • Education information, such as your educational background and grades.
  • Demographic information, such as your age, sex, gender, national origin, and citizenship status (some of which may be protected by applicable law).

    2. What Do We Do With Your Information?

    If you visit the Site or are a Happy Mammoth customer, We may use or may have used the Personal Information we have about you:

    • To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account, assisting with product selection and replenishment, and managing current or past purchases.
    • To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
    • To administer your participation in special events, contests, sweepstakes, surveys, and promotions.
    • For marketing and advertising, such as to send you marketing and advertising materials via postal mail, text message or email, and to show you advertisements for products and/or services tailored to your interests on social media and other websites.
    • For analytics purposes, such as to: understand how you use our website and mobile applications; understand your preferred method of purchasing with us; determine what browser and devices you use to visit our website; and to evaluate and improve our products, services, advertisements, website and mobile applications.
    • To operate and improve our business, including to provide quality assurance, conduct research and development to develop new products and services, and perform accounting, auditing and other internal business functions.
    • For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our website or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies.
    • We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.


    If you are providing services to Happy Mammoth, or applying to provide such services, we may use or may have used the Personal Information we have about you:

    • To communicate with you in connection with the services you or your company provide to us.
    • To operate and improve our business, including to respond to job applications.
    • To fulfill our contractual and business obligations, and ensure that you fulfill your obligations.
    • To confirm you have the ability and resources to provide services to us, which may include making inquiries about your financial status and business experience, as well as your past commercial practices.
    • For the purpose of determining whether you can carry out the essential job duties of your position and/or determining whether to hire an applicant or promote you.
    • For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, and to comply with applicable legal requirements, relevant industry standards and our policies.
    • To analyze and improve our business processes, including to assist us with improving our application and recruitment processes and other human resources-related objectives.
    • We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.

      3. Information we Disclose

      We may disclose or may have disclosed your Personal Information to:

      • Service providers. We may transfer Personal Information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose Personal Information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising and marketing services.
      • Text Messaging Data. We do not sell or share your opt-in to receive SMS messages for purposes unrelated to providing our text messaging services. We may share your personal information, including your mobile phone number and SMS consent status, with third-party service providers (such as messaging platforms, telecommunications providers, and vendors) who assist us in delivering text messages on our behalf.
      • Parties to a corporate transaction. We also reserve the right to transfer Personal Information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
      • Advertising Companies. We work with third party advertising companies (such as advertising networks) to serve advertisements on our behalf. For additional information, see the Cookies, Targeted Advertising & Analytics section.

     4. Your Rights and Choices

    ACCESSING, UPDATING, AND MODIFYING PERSONAL INFORMATION
    Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to access, change, or delete your personal information by emailing us at support@happymammoth.co.

    5. Children’s Privacy

    Our Site is not intended for or directed to children under the age of sixteen and we do not knowingly collect personal information from children under the age of sixteen on the website. If we become aware that a child under the age of sixteen has provided us with Personal Information, we will delete the information from our records.

    6. Our Storage of Your Personal Information

    Happy Mammoth uses reasonable and appropriate measures to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in processing the Personal Information and the nature of the Personal Information we collect.

    We will keep your Personal Information for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example if you have made a complaint about our products or services) for as long as is necessary for us to defend a legal claim.